ROMERO, T.; SERPELL, A. Evaluating the attainment of quality management principles in construction companies certified by ISO 9001:2000. Revista Ingeniería de Construcción, [S. l.], v. 22, n. 3, p. 197–213, 2007. DOI: 10.4067/S0718-50732007000300006. Disponível em: https://revistaingenieriaconstruccion.uc.cl/index.php/ric/article/view/16769. Acesso em: 25 nov. 2024.